1. Introduction
Samuel Arhore IT Solutions ('we', 'us', 'our') is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information about you when you visit our website or engage our cybersecurity consulting services.
This policy is prepared in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Irish Data Protection Act 2018. We act as the Data Controller in respect of your personal data.
2. Who We Are
- Data Controller: Samuel Arhore IT Solutions
- Address: Portlaoise, Co. Laois, Ireland
- Email: enquiries@saits.ie
- Website: www.saits.ie
3. What Personal Data We Collect
3.1 Data You Provide Directly — When you complete our contact form we collect: full name, email address, phone number (if provided), message or enquiry details, and business name/role if provided.
3.2 Data Collected Automatically — IP address, browser type, pages visited, and referring website via cookies and Google Analytics.
4. Legal Basis for Processing
We process data under: legitimate interests (responding to enquiries), consent (marketing or form checkbox), contractual necessity (service delivery), and legal obligation (Irish/EU law compliance).
5. How We Use Your Personal Data
To respond to enquiries, provide consulting services, send consented communications, maintain legal/tax records, and improve our website. We never sell personal data to third parties.
6. Who We Share Your Data With
Only with: service providers bound by data processing agreements (e.g. Formspree, Google Workspace), legal/regulatory authorities where required, and professional advisors bound by confidentiality.
7. How Long We Keep Your Data
- Contact enquiries: 12 months
- Client records: 7 years (Irish legal requirement)
- Analytics data: 26 months
8. Cookies
We use essential cookies (required for site function) and analytics cookies (Google Analytics, consent required). You can manage cookies through your browser settings.
9. Your Rights Under GDPR
You have the right to: access, rectification, erasure, restriction, data portability, object to processing, and withdraw consent at any time. Contact enquiries@saits.ie to exercise any right. We respond within one calendar month.
10. Right to Lodge a Complaint
Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28. Website: www.dataprotection.ie. Phone: +353 (0)761 104 800.
11. Data Security
We implement encrypted communications, secure cloud storage with access controls, regular security reviews, and data minimisation practices.
12. Changes to This Policy
We may update this policy periodically. The date at the top reflects the latest revision.
13. Contact Us
- Samuel Arhore IT Solutions
- Portlaoise, Co. Laois, Ireland
- Email: enquiries@saits.ie
- Website: www.saits.ie